301-663-0811
6550 Mercantile Drive East
Frederick, MD 21703
 

Our Passion is Smiles

Our Obsession is Service


 Mark C. LeMonnier, DDS

Dr. Mark C. LeMonnier is originally from Chicago. He completed his undergraduate studies with honors from Illinois Benedictine College (Benedictine University), where he received several awards for Academic Excellence and Scholarship.

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COVID-19 OFFICE STATUS MAY 8, 2020

 

We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained consistent: our commitment to the safety of you and our awesome team.  We are happy to announce that the governor and the secretary of health have allowed us to resume non-urgent care provided certain measures are in place.  We are still being asked to use our professional judgement to determine which procedures are appropriate to perform, and which patients to see so as to continue to limit community transmission of the SARS-Cov-2 virus.

As you have most certainly experienced during your visits to our office, infection control has always been a top priority for our practice. Our infection control processes are designed so that when you receive care, its both safe and comfortable.  Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we remain current on any interim, as well as long term guidance that may be issued.

As such, you may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff:

  • Our office will communicate with you beforehand to ask some screening questions, including if you have been fever-free for at least 3 days (72 hours) without the use of fever-reducing medications; or have had any of the following symptoms: cough, difficulty breathing and shortness of breath in the past 14 days.  You’ll be asked those same questions again when you are in the office and your temperature (as well as our team’s at the beginning of their shift) will be taken to confirm.
  • If you were previously diagnosed with COVID-19 and have recovered, that at least 3 days (72 hours) have passed since recovery defined as resolution of fever without the use of fever-reducing medications, and improvement in respiratory symptoms (e.g., cough, shortness of breath) has occurred, and at least 10 days have passed since symptoms first appeared.
  • We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed, and we will ask that you continue to wear “source control” face coverings while you are in the building.
  • You may see that our waiting room will no longer offer magazines, childrens toys and so forth, since those items are difficult to clean and disinfect.
  • Appointments will be managed to allow for social distancing between patients. That might mean that youre offered fewer options for scheduling your appointment. Please be aware that if your appointment was canceled or if we have been in touch with you regarding an issue for which we have asked you to delay treatment during this crisis, we will be in touch with you in the course of the next week or two as we establish a new schedule to accommodate the changes we have implemented. Please be patient, we will take care of you!
  • We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.

We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you safe in our practice. To make an appointment, please call our office at 301-663-0811 or visit our website at BallengerCreekDental.com.  We value your trust and loyalty and look forward to welcoming you back!

Sincerely,

Dr. Mark and the Ballenger Creek Team